Refund dispute
hlrxse2
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Posted on
Nov-21-2020
06:44 AM
Someone on Depop bought something from me. She said the item was not as described so opened up a dispute. She has now said that she will keep the item and re sell it but has escalated the dispute to a claim. She has now deleted her Depop account and I cannot contact her. Help?!
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Managing Disputes
1 REPLY 1
kernowlass
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Nov-22-2020
04:26 AM
If and only if paypal find in her favour then she normally will have to return the item back to you first before she gets a refund.
Advice is voluntary.
Kudos / Solution appreciated.
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