Refund after1 year

nicholas2015
Contributor
Contributor

Hi Can someone help me with issue? I was charged yesterday for refund to one of my customer for transaction on November 2018 how this is possible?? I was contacted PayPal by 3 emails but no any answer or message from them. What happen here than? It's legal process get charge for 1 year old transaction without any opened case on ebay or PayPal by customer?? Item was sold on ebay so no any case opened but charged £38. What to do next?

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