Refund Claim Closed By PayPal

[Catterwaller]

May 28 I asked for refund for defective earrings. Seller Agreed.

June 4 sent package with tracking number to seller in India.

June 8 USPS tracks package to Miami - nothing further,

I contact seller 3 times. All 3 times seller says they will check.

July 16, I file dispute with PayPal.

July 22, PayPal denies my claim and closes the case!

HELP!

[PayPal_Donna]

Hello Catterwaller,

Welcome to the PayPal community and thank you for your post.

As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Help and Contact link at the bottom of every PayPal page to check what your contact options are. You can also contact us via our Facebook Page or Twitter @askPayPal.

-Donna