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Jalonn1
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Posted on
Mar-30-2020
09:17 AM
Well, I do some selling through Ebay. I sold a pair of Lebron's to someone who later claimed that they did not receive the item. However, with a tracking number and proof of deliverance. It shows otherwise. With this, money was still refunded to the customer even with the product being shipped.
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Managing Disputes
3 REPLIES 3
kernowlass
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Mar-30-2020
09:19 AM
Did you use Ebay/Paypal shipping or provide them with a tracking number that proves delivery to the Paypal registered address of the buyer?
Advice is voluntary.
Kudos / Solution appreciated.
PotpotHo
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Mar-30-2020
09:21 AM
Hi @Jalonn1 I know you are worried with this situation but you have PayPal Seller Protection. As long as you shipped the item on the address they provided and the tracking number shows that it is delivered then you can easily win if your customer file a dispute. Thank you.
kernowlass
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Mar-30-2020
12:28 PM
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