Paypal user protection policy

Anthonyg24
New Community Member

I am selling someone sneakers and he sent me confirmation email from paypal stating its under paypal user protection policy and that I wont be credited until I send a tracking number. Just wanted to know how legit this is. The email says <removed>

 

 

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3 REPLIES 3

PayPal_JonK
Moderator
Moderator

Hi there @Anthonyg24,

 

Thanks for reaching out! What you've described above sounds like one of the common scams we see from time to time. Even if a payment you receive is on hold, you'll still see that payment in your Activity on your PayPal account. Here's a Help Center article I think will provide a bit more guidance: What are common scams and how do I spot them?

 

Best of luck and stay safe,

 

 - Jon K


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natalieashton
New Community Member

I had this same thing happen today. I have used Paypal many times and no issues ever, nor have I seen this before. Seems very scammy 

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McDabblez
Contributor
Contributor
I have ran into the same situation today. Is this legit?
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