Paypal seller protection

[dougperis]

 Hello,

I sold an expensive women's handbag online and the buyer elected to pay me via Paypal.  I received an email from Paypal.  This was the email address: "<removed> <removed>"

The email says that the buyer's account has had the payment deducted, and once I show proof of shipping, Paypal will release the funds to me.  Is this a normal Paypal process?

Also, I don't know how to submit the proof of shipment to Paypal.

Any help, please?  I am new at this and quite nervous about sending the bag without getting payment.

regards, Doug

[kernowlass]

@dougperis

SCAM.

They may buy on Ebay but they use an anonymous or hijacked Ebay account and DO NOT have a Paypal account so they can't use Ebay checkout. They encourage you to accept a 'direct' Paypal payment and may ask you to send the item internationally.
No funds or activity of the transaction shows in your Paypal account and any emails 'may' go into your junk or spam folders.

You will get/got a "fake" email that looks as though it is from paypal.....it isn't because they don't actually have a Paypal account and have no intention of paying you.
It will say the buyer has paid ...you won't have been paid.
They will tell you that the payment is released when you provide paypal with a tracking/shipping number......this won't happen.

Paypal NEVER tell you to send an item before the payment is showing in your paypal account.
Paypal do not tell you to send trackable, they advise it for selling protection but it is not compulsory.
Delete any emails and ignore the scammers.