Paypal case (from buyer) under review w/o any input from me (seller)

carol427pp
Contributor
Contributor

Ebay Buyer opened a paypal case for 'unauthorized use' of CC

Thankfully, item was sent with signature confirmation

signed by buyer per usps website

have requested a  copy of SC via USPS website to my email

Paypal only says 'We’re reviewing your case and will get back to you soon.'

and isn't asking for any response on my part

will they see that it was signed for via tracking #

makes me nervous to just let it be...

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1 REPLY 1

PayPal_paula
Moderator
Moderator

Hi carol427pp and welcome back 🙂 

 

If you are concerned about a case that has been opened against you and you have no option to respond on your Resolution centre please contact us directly so we can help you. To call us just click on the "Help & Contact" link at the bottom of any PayPal page. It may be that we are reviewing the case before we request information from you so keep an eye on your emails just in case. 

 

Thanks for posting, 

Paula 

 

 

 

 

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