cancel
Showing results for 
Search instead for 
Did you mean: 

Partial refund as a merchant on an open case

Member

Partial refund as a merchant on an open case

Hello I have an open case with a customer and we came in agrement for making a partial refund. The problem is in resolution center I only have the option of full refund and in the transaction detail page the is no option for refund.

The customer has allready received the products ordered minus one product and I want to make the refund for this product.