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Open dispute can I still receive money?

SOLVED
Lou91
Contributor

Open dispute can I still receive money?

Hi I sold an item on depop and accidentally wrote wrong size buyer opened a dispute on paypal I agreed to refund but I’d already spent the money, I waited to refund her as I had money pending on another item I’d sold and thought I would use that money to refund her it’s now been pending for over a week, can I not receive money with an open dispute? Thanks
1 ACCEPTED SOLUTION

Accepted Solutions
kernowlass
Esteemed Advisor

Re: Open dispute can I still receive money?

@Lou91 

 

As you have had a dispute then paypal freeze any funds in your balance and again apply a hold.

https://www.paypal.com/uk/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

1 REPLY 1
kernowlass
Esteemed Advisor

Re: Open dispute can I still receive money?

@Lou91 

 

As you have had a dispute then paypal freeze any funds in your balance and again apply a hold.

https://www.paypal.com/uk/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post