Negative balance (Case opened against me)

[Alec-red]

So me and this guy I've known for a while and gained trust with wanted to buy my virtual item 

so I agreed with him on a price and he sent the money to me right away and I sent him the virtual

item. I go onto my paypal today to see -$$$ and a case opened against me. The case is opened for 

"someone authorized a payment without my authorization" which is false because he clearly was talking 

to me on an app while sending it and now I don't know what to do is there anyway I can help my case 

I have some screenshots of the trade going down but I don't know what else to do he has my item 

and might get his money back

[WarrenPink]

Hi @Alec-red, sorry to hear this! We understand that this is indeed unfair to you. You may respond to the claim and provide us any evidence you have that cam refute the Buyer's Claim. Here's How to respond and provide evidence. Hope this helps!