Money taken back

Søren
New Community Member
Hey I am about to sell som kite equipment and the guy who is buying will pay me on PayPal. When he has paid me and I can see the money on MY paypal account is it then safely for me to ship the equipment to the buyer? Or can he take back his payments after I has shipped the equipment? It is my first deal this way and I want to be sure to do it right. Looking forward to here from you
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PayPal_Siobhán
Moderator
Moderator

Hi @Søren

 

Welcome to the community and thank you for your post. We would suggest you take a close look at our Seller Protection policy as there are a couple of things you need to look out for to ensure you are covered, https://www.paypal.com/webapps/mpp/paypal-safety-and-security. Make sure the payment is marked as 'Eligible' for Seller Protection. Only ship to the address provided in the payment details section on PayPal and always be sure to have a tracking number so you can show the item has been delivered. 

 

Hope this helps,

Siobhan

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