Item not recieved

Twizzy8
Contributor
Contributor

Hi,I refunded two separate parcels that were sent tracked,however I never uploaded the details for whatever reason 2 months ago.I cant physical check the receipts as I'm away from home so had to refund as I'm still away from home till June.My question is,if when checked the items are stated as delivered would ebay or pay pal concede and refund me the refund already given?

Login to Me Too
1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Twizzy8 

 

Once you issued the refunds, that's it. It's down to the integrity of the buyers now to pay you back for what they have received if the tracking shows the shipments have been delivered. Send a PayPal invoice or money request to them but no one can force them to pay at this point.


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.