I’ve been robbed depressingly, I have no idea what to do
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Unfortunately, there is nothing PayPal can do if there was no payment transaction in your PayPal account and buyer sent you a fake PayPal email saying they've sent payment when they didn't. Always log on to your PayPal account to check for payment first, don't just believe emails, even if the payment is subject to PayPal's 21 day funds availability hold, there should be a record of payment in your PayPal account.
More about scams and fake emails: https://www.paypal.com/za/smarthelp/article/how-do-i-know-if-an-email-is-from-paypal-and-how-do-i-re...
To make a formal complaint anyway: https://www.paypal.com/za/smarthelp/article/how-can-i-make-a-formal-complaint-to-paypal-faq2016
Kudos & Solved are greatly appreciated. 🙂
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