- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Okay so here is a little background on the story:
Last month I sold a hoodie on Grailed to someone for $800.. within a week of the buyer having the hoodie in there possession they opened a case with me on pay pal saying " the buyer reported that the item they received wasn't as described. We’ve placed a hold on the transaction amount until this case is closed." So the case has been raised to pay pal to figure out the solution.. now while I have been waiting for the case to get decided, yesterday evening I received a package from the Buyer who shipped what I thought was the hoodie back to me, so that I could then refund them their money or whatever the case might have been. However, it turned out what the man had sent me.. and it was addressed to my email address as my first and last name.. but anyways he sent me a pair of fake Jordans with fake stock X verification labels on them in a size 12 .. first off I am extremely creeped out and don't know why I didn't grab gloves when I saw the package was clearly from the man who opened the case against me..Second why would he send me some shoes I didn't even order ? And third, I tried to tell pay-pal but there is zero way to reach anyone! Can someone please help me with what to do!
thanks
gd bless
Solved! Go to Solution.
- Labels:
-
Managing Disputes
-
Seller Protection
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello zmanzaq,
Welcome to the PayPal community and thank you for your post.
As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Help and Contact link at the bottom of every PayPal page to check what your contact options are. You can also contact us via our Facebook Page or Twitter @askPayPal.
-Donna
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello zmanzaq,
Welcome to the PayPal community and thank you for your post.
As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Help and Contact link at the bottom of every PayPal page to check what your contact options are. You can also contact us via our Facebook Page or Twitter @askPayPal.
-Donna
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Sufficient Evidence for Virtual Goods Sale Dispute? in Managing Risk and Fraud Archives
- Disputed Case about Receiving Money? in Managing Risk and Fraud Archives
- Dispute with buyer over a a damaged box. in Managing Risk and Fraud Archives
- Please Help I Have Proof The Item Was Received And He Still Got Refunded !! in Managing Risk and Fraud Archives
- how to open a closed case and prove to paypal we are not scammers in Managing Risk and Fraud Archives