I need help please!

PamBoch
New Community Member

I am new to ebay,   I sold an item to a customer, they asked for a refund so I issued a refund and asked him to send the item back.  I never received my item back.  He closed his account on ebay so I don't have a way to contact him.   Can anyone advise me on what I can do?

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1 REPLY 1

tosca_cosio
PayPal Employee
PayPal Employee

Hello and Good day @PamBoch ! Here is a link that you can click on to know more about your eBay transaction.

https://www.paypal.com/ph/smarthelp/article/questions-about-ebay-faq3062?app=searchAutoComplete

Hope this helps and Stay Safe!

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