cancel
Showing results for 
Search instead for 
Did you mean: 

Hermes lost my parcel - can PayPal help with the cost of the lost item?

SorchaKen
New Community Member

Hermes lost my parcel - can PayPal help with the cost of the lost item?

I sent an item to a customer using hermes and they have lost it. They are offering to refund the postage and I am refunding my customer the full amount - however, I will not be reimbursed the value of the item. I wondered if paypal offers any kind of protection for this eventuality?

 

Many thanks