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Help?

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New Community Member

Help?

I sold to somebody on shpock. Was my first time doing so, putting the post as sold deleted it and the lady emailed me last night at 8pm but I didn’t see it as I went to bed early as I’m working. She’s now opened a dispute, not given me a chance to reply and is now not replying to my emails. I’m genuinely going to send the items, why would I say to send good and services and pay fees if I wasn’t? I need help on seeing where I stand? Thankyou