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[Jac61]

Hello , A buyer has told me that they have sent funds but nothing is in my account . They’ve told me that I have to prove that I’ve shipped the item then PayPal will release the funds is this correct. They’ve sent me a copy of an e-mail they have had from PayPal saying the funds have been sent . I’m new to this and worried that if I ship the item I won’t get my money .

[kernowlass · Accepted solution]

@Jac61 

READ THIS AS IT SOUNDS LIKE THIS......

SCAM.

They may buy on Ebay but they use an anonymous or hijacked Ebay account and DO NOT have a Paypal account so they can't use Ebay checkout.

They encourage you to accept a 'direct' Paypal payment and may ask you to send the item internationally.
No funds or activity of the transaction shows in your Paypal account and any emails 'may' go into your junk or spam folders.

You will get/got a "fake" email that looks as though it is from paypal.....it isn't because they don't actually have a Paypal account and have no intention of paying you.
It will say the buyer has paid ...you won't have been paid.
They will tell you that the payment is released when you provide paypal with a tracking/shipping number......this won't happen.

Paypal NEVER tell you to send an item before the payment is showing in your paypal account.
Paypal do not tell you to send trackable, they advise it for selling protection but it is not compulsory.
Delete any emails and ignore the scammers.