Help with my payment

tranthimyhien
New Community Member

Dear,

 

I am a freelancer, I work for many peoples, then I get paid via PayPal.

 

After I completed the tasks, I require to get paid to my PayPal email, then the client sends the payment to my PayPal. Everything is fine until the client requires to get money back their account. 

 

How can I protect me, I already completed that tasks for the client, then I get paid from them. But some months later they required to get money back. They went to the Resolution Center and request a refund there.

 

Please help me with this case.

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@tranthimyhien 

 



That depends on many factors all listed in Paypals seller protection policy for you to read and then you can risk assess your own transactions.





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tranthimyhien
New Community Member

I get paid after I helped the client completed their tasks (I meaned, I already completed it), I don't sell items, or services, so how can I protect myself. So the client can not require to get money back their account.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@tranthimyhien 

 

By reading up on paypal seller protection and risk assessing your transactions.


Advice is voluntary.
Kudos / Solution appreciated.
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