cancel
Showing results for 
Search instead for 
Did you mean: 

Help with Echeque

SOLVED
Highlighted
Contributor

Help with Echeque

Hi,

I sold some tickets through a website and the payment has come through as an echeque and the concert is tomorrow.

What can i do?

Is there a way to cancel the echeque and for them to pay again?

Is an echeque safe but just slow?

 

Please help

Thanks

D.

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator

Re: Help with Echeque

Hi @DMil309,

 

I'm sorry for the confusion. I think @kernowlass thought you were the buyer in this transaction. I can see from your post that you are the seller and have received an eCheque payment.

 

When you receive an eCheque, the protection begins when the payment clears. If you were to deliver the item and the eCheque were cancelled, there would not be protection for that loss. The instruction in the transaction details is to wait for the clearance of that payment before delivering the item.

 

I hope this helps!

 

Olivia

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
5 REPLIES 5
Esteemed Advisor

Re: Help with Echeque

@DMil309 

 

When you purchase an item Paypal normally credits the seller for you, this is so there is no delay in the despatch of your item. Paypal will then take the wait for the funds to transfer to reimburse them.
However they only take that 'risk' if you pay...

1. Bank transfer but have a back up card linked to your account as well.
2. Debit or credit card.
If you have option 1 but have no back up card linked then your payment may go as an echeque and you and the seller will have to await clearance.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Contributor

Re: Help with Echeque

Thanks for your reply 🙂

The payment has come out of her paypal balance but it doesnt say that it is an echeque anymore?

I'm confused by this now.

It says on the payment, Payment received - Pending but doesnt give me an option to cancel this?

 

Contributor

Re: Help with Echeque

Sorry about that, i have found it was on an email from paypal that it told me it was an echeque.

Do you know if there is a way to cancel this? or can paypal cancel it if i speak with them directly?

 

Thanks

Esteemed Advisor

Re: Help with Echeque

@DMil309 

 

You can't cancel an echeque but the seller can 'refund' it so you can pay again BUT the echeque will still have to process through to paypal and then as it has been refunded it will go back to your bank account. 


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Moderator

Re: Help with Echeque

Hi @DMil309,

 

I'm sorry for the confusion. I think @kernowlass thought you were the buyer in this transaction. I can see from your post that you are the seller and have received an eCheque payment.

 

When you receive an eCheque, the protection begins when the payment clears. If you were to deliver the item and the eCheque were cancelled, there would not be protection for that loss. The instruction in the transaction details is to wait for the clearance of that payment before delivering the item.

 

I hope this helps!

 

Olivia

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.