Got scammed with Family and Friends unauthorized message

[Horseshoes123]

I sold 2 amazon gift cards to a guy and he sent the money via friends and family. I though I'm safe but the day after paypal sent me an email that the buyer opened a dispute because the transaction was unauthorized. Now this is clearly a scam and paypal even already refund him on a sunday, why is that? What can I do? I don't want to let the scammer win this.

[kernowlass]

@Horseshoes123

Its against Paypal rules to accept a family / friends payment for selling goods and can lead to your Paypal account being limited.

Paypal don't like sellers using that option to negate paying their paypal fee.

A buyer would not be able to open a Paypal dispute for 'non-receipt' OR 'not as described' as they would have no Paypal buyer protection.

However they can still open an 'unauthorised transaction' OR do a 'chargeback' (if they funded that Paypal payment via their credit card) and you would probably lose as you would have no Paypal seller protection because you accepted payment that way.

[Angrybird091]

But how can PayPal not see that the person did authorize this and it’s just trying to get over

[Angrybird091]

This happened to me too and it’s still being under review but they still took out the money out of my account. I never thought friends and family payments can be disputed but if they claim unauthorized transaction it can. I’m hoping the person loses because it’s wrong afff