Getting scammed, held payments

Ngmgames
New Community Member
I am using paypal as payment gateway on my website, one scummer is using different ip and paypal to pay, but after 1 hour payments are getting held, he is receiving money back and purchases product for free, is there any way to avoid those scammers, what action clould be taken ?
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1 REPLY 1

PayPal_AshleyM
Moderator
Moderator

Hi Ngmgames,

 

I'm sorry to hear about the fraudulent buyer. 😞 I would advise responding to any disputes that the buyer is filing against the transactions. You can review our seller protection policy to understand what we cover and what options you have to ensure you're covered. I hope this helps!

 

- Ashley M


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