Found in favour of sender

bryanthesnail
New Community Member

Hi,

I sold an item in October and received an email from the buyer thanking me for the goods.  In February the seller raised a dispute stating that that the transaction was unauthorised on his bank account therefore paypal informed me of the dispute.  I posted the proof of postage and also said email yet this week paypal have found in favour of the seller!

Is there anything I can do?  I've lost the money plus the goods which seems really unfair.

Thanks in advance of any help with this.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@bryanthesnail 

 

The 'buyer' thanked for the goods but the 'seller' won the dispute !!!!!!!???????


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