Facebook Marketplace Collection

[Gyf73]

Hi, I’ve never sold anything on Facebook marketplace so some advice would be appreciated. I have agreed to sell my iPhone and the buyer wants to collect it and pay via PayPal. What do I need to do to prove collection? Can I make them sign a document to acknowledge receipt. Are there any pitfalls of this that I should be aware of?

[kernowlass · Accepted solution]

@Gyf73 

Firstly if they are going to collect it from your house then don't accept paypal, tell them cash on collection only. Then you will have no risk of a dispute or chargeback and no fee to pay.

Secondly if you are going to sell expensive items read up on paypals seller protection so you can risk assess your transactions.

Thirdly READ THESE SCAMS SO YOU ARE NOT CAUGHT OUT........

SCAM.
They may buy on Ebay but they use an anonymous or hijacked Ebay account and do not have a Paypal account so they can't use Ebay checkout.

They encourage you to accept a direct Paypal payment and may ask you to send the item internationally.
No funds or activity of the transaction shows in your Paypal account and any emails may go into your junk/spam folders.

They don't quibble on cost and may also say they can't view the item as they are disabled or working abroad or sending as a gift to a family member but they will arrange a shipping agent or courier to collect it.

You will get/got a "fake" email that looks as though it is from paypal.....it isn't because they don't have a Paypal account and have no intention of paying you.
It will say the buyer has paid ...you won't have been paid.
They will tell you that the payment is released when you provide paypal with a tracking/shipping number......this won't happen.

OR
The fake paypal email will tell you that the buyer has paid for the item + shipping costs but you must send those shipping costs to the courier/ shipping agent via anther payment processor than Paypal or by providing some vouchers or tokens before the funds are released to you.
They are often not interested in the item, they just want that couriers/shipping funds and you will never see money in your paypal balance.

Paypal NEVER tell you to send an item before the payment is showing in your paypal account.
Paypal do not tell you to send trackable, they advise it for selling protection but it is not compulsory.
Paypal NEVER expect you to use a rival money transfer service eg Moneygram, Western Union, Bank Transfer or any sort of gift token or voucher.
There is no seller protection on paypal for any type of item that is collected by the buyer.

[Gyf73]

Thank you very much. They are paying cash on collection now.