Dispute

[Latiasperez]

I have additional information for a claim filed against me. I can’t submit it on resolution center. Should I just email them?

[sharpiemarker]

@Latiasperez 

Try this and PayPal will attach it to your account:

http://www.paypal.com/il/uploaddoc

Be sure to visit the page "Learn more about uploading files to PayPal" as you want to do it right, and don't forget to reference your claim case number.

And/or contact customer service and ask them to enable the upload function on the claim:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.

Call early, during business hours, west coast time to try to get a US rep. 

Or contact via social media:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal