Dispute Resolution
Woody70x2
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Aug-19-2019
03:34 PM
Since PayPal have decided the best course of action / resolution to a return and refund request is for the buyer to return the item (even though they are genuine authentic products that the buyer is stating are fake). Where do I stand if I am not happy with the condition of my sold items upon return?
Labels:
- Labels:
-
Managing Disputes
1 REPLY 1
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Aug-19-2019
03:57 PM
You can appeal of course but not sure what the outcome would be.
Its always one persons word against anothers and paypal as they never see the actual item have to make a judgement call.
Personally i would just refund and move on, you always get the odd pain in the butt buyer.
Advice is voluntary.
Kudos / Solution appreciated.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Sufficient Evidence for Virtual Goods Sale Dispute? in Managing Risk and Fraud Archives
- Disputed Claim- Business Account in Managing Risk and Fraud Archives
- Disputed Case about Receiving Money? in Managing Risk and Fraud Archives
- Dispute Robbed in Managing Risk and Fraud Archives
- What?? Buyer disputed and closed case in less than 24 hours! in Managing Risk and Fraud Archives