Hi all,
Hope you're having a nice evening.
I just sold a vintage bootleg t shirt to someone on Depop. The item was already discounted, but I lowered the price even further for them. About ten minutes after the stated transaction they messaged me asking for a refund because the band on the tee was selling the design brand new on their site.
I politely said I don't do refunds unless the item's faulty or something major goes wrong outside of that. It's in my "shop policies". The person used the fact they were dithering before buying as a reason for me to forgo my policies and refund them. I said that wasn't my call and a deal is essentially a deal. The description states clearly it's a vintage bootleg from some years back. They threatened a paypal dispute, but I don't see what that would do.
Essentially I'm asking do I have anything to worry about? It's not a lot of money but it's a matter of principle.
Thanks all,
Best
