Customer service
Mwojcik30
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Sep-15-2020
09:02 AM
Can you actually talk to a human being on here? I had a dispute filed by a buyer and it was so obviously a scam but pp ruled in their favor. Has anyone had this happen & been able to resolve it
Labels:
- Labels:
-
Managing Disputes
-
Seller Protection
2 REPLIES 2
taynocare
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sep-23-2020
04:09 PM
Nope to being able to talk to someone, and nope PayPal will ALWAYS rule in favor of the scammers, even with every scrap of evidence saying it's a scam. Sellers beware, PayPal will not help you, and any buyer can file a dispute and pretty much automatically win.
marthavalerio
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sep-25-2020
09:55 AM
I notice that they donate money to dif charities...I say use the money to hire unemployed people to answer the phone and give customer service. i know they blame this on the corona virus but get over it. Hire a customer support department. You have taken money from all of us for years now is your chance to take care of us!!!!!!
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Can the confirmation email from PayPal be customized/edited? in Merchant Products and Services Archives
- Worried about being scammed can someone help me in Managing Risk and Fraud Archives
- How do I Request International EMS Postage Refund in Business Tools Archives
- Easily adding customer name to an invoice in Business Tools Archives
- Process monthly invoices for customers in Merchant Products and Services Archives