Customer engaged in fraud by cancelling payment

breakloose
Contributor
Contributor

Looking for some help here. We've had a customer pay with PayPal for a service. They used the service then cancelled payment. All PayPal tells us to do is chase the customer even though they were implicit in this fraud. We are talking $940 so its pretty serious for our small business.

 

Anyone businesses had any experience like this? Is there a way of contacting PayPal, or any point for that matter. We feel very let down by PayPal. 

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.