Crazy Reserve imposed on our account
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Dear Paypal people,
We are desperate!!!
Paypal has imposed a 500.000,- CHF 100% reserve to our account. Last year we made less than 1.0 Mio,- CHF!
We are not a merchant just buying and selling products, we are a company producing Swiss mechanical watches and regularly run pre-orders to finance our manufacturing. We have been doing this successfully 5 times in various crowdfunding exercises and we are in the business for more than 20 years.
It is a serious problem, that we cannot access the funds our clients gave to us to run our manufacturing and fulfill.
I had to take Paypal out of our online shop, because all sales we would generate would go into having to build up a 500.000,- CHF reserve. This is "nuts"!!!
Honestly after having spend 3 weeks now consecutively on the phone I don't know what to do anymore. We even cannot send back the money to our clients because of this reserve.
I use this community in case someone of Paypal wants to understand the issue here at hand.
Is there any more direct people responsible?
Thanks
Andi
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