Could PayPal at least give the seller a chance before snatching money out of their account?
VirgoHunny
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Feb-11-2019
12:03 AM
I had someone file a "Unauthorized purchase" dispute on an item they bought from me on Depop. After they purchased the item, the buyer and I spoke on when it would be shipped. After the item made it to them they also left a 5 star review of the transaction. I sent in a description of the problem and screenshots of proof that it wasnt an "Unauthorized purchase" but PayPal still has my balance in the negatives. I'm not able to sell anything else on depop now in fear of my negative balance eating up the money I get in.
Labels:
- Labels:
-
Managing Disputes
1 REPLY 1
Speeg
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Feb-11-2019
10:36 AM
I sold tickets and the person used them at the event and sent through Ticketmaster. The event confirmed the tickets were used. The buyer challenged their credit card company and Paypal returned the money without speaking to me. Now collectors call me daily and the resolution department wont respond. This is a bad company to deal with and they do not help the legitimate sellers with their protection! Very disappointed with PAYPAL at this time.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Can Volunteers Run a Business/Nonprofit Profile? in Reporting Archives
- Zettle refunds and Zettle vs Here in Merchant Products and Services Archives
- Can't find my current billing statement on my account page. in Reporting Archives
- 7hq6Gst in Reporting Archives
- Buyer cancelled pending payment just after i posted the package. in Managing Risk and Fraud Archives