Case Closed - Buyer Refunded, Item sent and delivered to Greece via the Global Shipping Program...
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paypal only takes the sellers side. they don't get their money back if they take ours. I ordered something in may that was to take 12 days i never got it. they keep putting my dispute off to give the seller time to answer they kept saying it was shipped and i would get it. They finally said in August that the shipper said it was delivered. I still have not seen it. I contacted the shipper in china and they sent the shipping information but with no address I contacted them again an asked for the "intranet" for pay pal requested and they again sent the same form. I contacted the USPS and they said they couldn"t tell me where it was delieved. I sent them all information that I recieved and nothing. Suddenly the shipper sent them the information saying that it was shipped to my address...they went with the shipper and said it didn't matter I didn't recieve the item after 80 days I was still responsible. I am 68 years old a Christian and on a fixed income and they don't care and have think I am lying. My case is now closed and they will not answer my phone calls, messages or anything
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Hi,
I am sorry that you are having difficulties with Paypal...
Surely if you haven't received the item and there is no proof of delivery you should be entitled to a refund with buyer protection?
Did you order through eBay?
In my case, have sent the item out and it's been delivered via UPS and your case is the opposite. Why are we being let down Paypal??
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Hi I didn't order through E-bey but from a site that was suppose to be in Seattle. They have sense taken the site down. I don't understand how paypal can accept anything that the seller says as gospel but we are lying. I did not get this item. I have been fighting for over three months. You would think I would just give up if I got the item but what is right is right and Paypal doesn't care about service or the customer.
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Hi,
My situation has now been resolved...
I would say that due to the pandemic Paypal customer service is limited and is taking much longer to process queries. But thankfully they still have staff working hard to help customers...
I have been refunded and I believe the buyer has managed to get a watch for free. I would like to see Paypal get their money back from the buyer though...
Regards,
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