Buyer was a scammer and I mailed purse and never got payment

fig3245
New Community Member
How do I get the money back for the purse I sold and shipped
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6 REPLIES 6

TonyTam
Contributor
Contributor

You have chances to get back your money only if you have your shipping proof that is linked to that transaction.

Tracking number for supported carrier by PayPal.

 

If it was cross-border, try to figure our buyer's destination country post carrier and check it there on it's website. Select that carrier in PayPal's list to proof the delivery.

Try to open a dispute and attach any proof you have.

 

Chance are little for seller but they do exists.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@TonyTam 

 

How can they get their money BACK if they were never paid  ????

 

@fig3245 

 

Sadly if you shipped the item before you were paid and can't stop the delivery by contacting your shipping carrier then unlikely there is anything you can do unfortunately.


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TonyTam
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Only if paid he can get funds back.

 

Buyer protection program wants buyer to make the first step. This is the default PayPal precondition.

Seller is less protective. He must proof his shipping & delivery.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@TonyTam 

 

OP is the SELLER not the buyer and was NOT PAID, so how can he get the funds back ???


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TonyTam
Contributor
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@kernowlass  I wrote above: Only if paid he can get funds back.

Buyer must make the first step - send the funds to seller.

Seller could ship later and provide tracking number.

Any other sequences causes scam!

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kernowlass
Esteemed Advisor
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@TonyTam 

 

Well he is not likely to pay is he as he is the SELLER.


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