Buyer wants item sent to address different to their registered address
vannglyn
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Posted on
Feb-26-2020
01:05 PM
Hi guys I just sold an item on eBay but the buyer wants it shipped to an address different to their registered one I’m a bit dubious as I believe I would have no come back if they claimed a refund for non delivery.what do you think ?
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kernowlass
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Feb-26-2020
01:21 PM
Tell them to add a gift address to their paypal account and then select and use that address when they use checkout to pay.
Advice is voluntary.
Kudos / Solution appreciated.
vannglyn
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Feb-26-2020
01:35 PM
kernowlass
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Feb-26-2020
03:09 PM
Refund? You would lose your fee but that may be cheaper than losing your item or full payment?
Advice is voluntary.
Kudos / Solution appreciated.
vannglyn
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Feb-27-2020
10:13 AM
Thanks for your help,fortunately the buyer has agreed to have the item sent to their home address.
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