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Buyer sent me $500 via Goods and Services - there is no item description, am I still protected?

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mcfizzle
New Community Member
Posted on

Im selling $500 worth of clothes.

Should i refund his payment and send him an invoice with the goods clearly listed?

1 REPLY 1

Buyer sent me $500 via Goods and Services - there is no item description, am I still protected?

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PayPal_Ayesha
Moderator

Hello @mcfizzle,

 

Thank you for contacting the PayPal Community Forum.

 

I understand your concern regarding the payment received. Until and unless you receive the payments and are shown on your account, the payment should be protected as the payment is received as goods and services. If you have not received the payment, kindly do not ship the item. Here's the link to know more about seller protection.

 

I hope this helps.

Ayesha

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