Buyer says that he was hacked and needs to charge back

[g45g5gr45r]

One of my Buyers said that he was hacked and needs to chargeback and I am not sure if I have seller protection and I dont know how to check will the transaction be refunded. 

[PayPal_Rich]

Hello @g45g5gr45r

Thanks for posting in the PayPal Community forums for help with this issue. I'm sorry to hear that a payment you received may be disputed as unauthorized. That is certainly not what any merchant wants to hear. The following links will help you review any disputes and know what protections are offered by PayPal for merchants. 

https://www.paypal.com/uk/smarthelp/article/how-do-i-respond-to-a-paypal-dispute-filed-by-my-buyer-f...

https://www.paypal.com/uk/smarthelp/article/what-is-the-seller-protection-policy-and-what-items-aren...