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Buyer disputed for chargeback as SNAD 90 days after item was delivered.

werxxs
New Community Member

Buyer disputed for chargeback as SNAD 90 days after item was delivered.

Hi there,

 

I sold an item on ebay back in April and I shipped the item.  I received no complaints from the buyer about the item.  Then, suddenly, 3 months later, I receive a chargeback case on my account saying that the item is not as described.  This invalidates me from seller protections.

 

There is no way the item was not as described and also my listing said no refunds.  It was not a cheap item and I am wondering if there's anything I can do to prove my case.  I think the buyer is trying to engage in sketchy activity.

 

Can anyone tell me what I can do or am I helpless here?