Buyer disputed for chargeback as SNAD 90 days after item was delivered.
werxxs
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Aug-06-2020
06:24 AM
Hi there,
I sold an item on ebay back in April and I shipped the item. I received no complaints from the buyer about the item. Then, suddenly, 3 months later, I receive a chargeback case on my account saying that the item is not as described. This invalidates me from seller protections.
There is no way the item was not as described and also my listing said no refunds. It was not a cheap item and I am wondering if there's anything I can do to prove my case. I think the buyer is trying to engage in sketchy activity.
Can anyone tell me what I can do or am I helpless here?
Labels:
0 REPLIES 0
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Unauthorized Transactions - Resolution center error message in Managing Risk and Fraud Archives
- High Volume dispue fee tier? in Managing Risk and Fraud Archives
- What should I do with this? in Managing Risk and Fraud Archives
- Buyer Put Dispute Again. in Managing Risk and Fraud Archives
- Depop buyer trying to get my item for free in Managing Risk and Fraud Archives