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Hello, I would like you to offer guidance on ways of avoiding charge-backs in the sale of bitcoins. Advise on the necessary documents to request the buyer that will be helpful in case a charge-back is initiated on unauthorized transaction.
Most people would send screen shots and conversations, emails and digital logs, IP addresses, date of item or service delivered but the bottomline is this, who you sell to may not be who paid, so the account owner is filing chargeback. And currency might not be covered by seller protection:
5. Items/Transactions not Eligible for PayPal Seller Protection.
The following are examples of items/transactions not eligible for PayPal Seller Protection: