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Jackeliot18
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Posted on
May-02-2019
08:29 PM
How do I know the buyer is sent the money I got emails about 4 from PayPal but how do I know it’s really from PayPal it’s telling me the funds will appear after I send the item and provide a tracking number
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PayPal_Gwen
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May-07-2019
04:31 PM
Hi @Jackeliot18,
Thanks for taking the time to reach out! If you're ever concerned about a payment and if it actually completed, you can always log in to your PayPal account and you should see the balance listed on the home screen. We'll always display the money received, including money that's available, pending, or on hold. If you don't see any money in the balance, there's a chance the payment has not been sent. If you're concerned about the legitimacy of the emails, I would recommend reviewing this page on how to spot fake emails.
Thanks,
Gwen
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