buyer wants to dispute purchase because of delay in shipping
artie269
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Posted on
Aug-17-2020
08:47 AM
My buyer wants to dispute the payment because it took longer for the USPS to deliver the package. He purchased the item on saturday night and I didn't get a chance to ship it till Friday since we were on vacation. I paid for 2 days shipping and it was supposed to arrive by monday but only got there on friday at noon. Buyer says that he shouldn't have waited that long and wants his shipping costs returned, otherwise he's going to dispute the purchase with paypal. Any suggestions from the community on this matter.
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Managing Disputes
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