Unauthorized transaction

Gaben82
New Community Member

Hi All

I sold clothes to someone few days ago. She payed with paypal then i sent the package, she answered she recieved the package she is happy with it. Today morning i got notification from paypal the buyer reported unauthorized payment, and afternoon paypal gave back the money to the buyer from my account. I have pictures of the package, i have the reciept of the post, also the conversation where she says she recieved it. I tried to connect paypal but could not find the way, in resolution center case is closed, i cant do nothing there. Case was opened in the morining then closed same day afternoon, i had no chance to do nothing, strange.

What can i do now?  case number: PP-D-74822518 , PP-D-74822517

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