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Unauthorized transaction Case ID: PP-D-119118547

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Tima11111
Contributor
Posted on
Dear sir , I wont to cancel this transaction in my resolution center Buyer sent claim false Buyer sent Unauthorized transaction Case ID: PP-D-119118547 I shiped this order I have all order details Plece help i cant refund
1 REPLY 1

Unauthorized transaction Case ID: PP-D-119118547

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kernowlass
Esteemed Advisor

@Tima11111 

 

An unauthorised transaction means that an account holders Paypal account was hacked and used without their consent by your ?buyer.

If Paypal check IP addresses etc and find in favour of the account holder then of course they are reimbursed.

However you would not lose out either as long as you met ALL the requirements of seller protection, so your best bet is to go and read up on it to make sure you were covered.



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Kudos / Solution appreciated.

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