Serbia

[aca_postar]

Hi. Problem is next. Buyer request money back. Package arive to buyer. If I figeruot, PayPal refund him money. Now every next money PayPal will take until they got their refunded money. I want my money for item or buyer to return item to me. There is no answer from PayPal, there is no anser from buyer. How to fix problem when there is no answer from no one? My money will not be gift to anyone.

[Roze04]

You have to take it back from youre buyer

[PayPal_Meghan · Accepted solution]

Hello @aca_postar and @Roze04, 

Thanks for the posts! 

I'm sorry to hear the buyer was refunded even though they received the item, @aca_postar. To explore what options you may have, I recommend contacting Customer Support. You can contact Customer Support on Twitter by sending DM to @AskPayPal or a PM on Facebook by going to facebook.com/PayPal. Support may also be reached by clicking 'Contact' at the bottom of any PayPal webpage. 

I hope this is resolved soon! 

- Meghan
 

[aca_postar]

He payed. It's on hold. I puted truck number. We will fix the problem. Thanks for help.