Paypal denied claim after ptoof was submitted

Zapz
Contributor
Contributor
Hi, a user bought some robux(roblox currency) from me using discord, I provided with group audit logs showing clearly that I paid that user but Paypal refunded them saying I have no proof. This is unbelievable, the buyer is now sending me messages saying I just scammed you and all that. I expected better from PayPal. Anyone know if I can sue PayPal for this?
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1 REPLY 1

Ragnar_Lothbrok
PayPal Employee
PayPal Employee
Hi @Zapz, I don't why your case was close in BYR's favor but you can still file an appeal with all the compelling evidences you have available. ***If you see a helpful post, please accept it as a solution or give the author kudos. Thanks!
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