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PP Policy Update 2020

New Community Member
Posted on

Just got an email about an upcoming PP Policy update.

Does anybody understand the following items from the website summary at -

they sound unappetizing AND confusing,



  • For “Significantly Not as Described” claims under our Seller Protection Program, we are clarifying that the item may not be returned to sellers or sellers may be required to accept the returned item and pay for the return shipping costs.
  • We are excluding items intended for resale, including single item transactions or transactions that include multiple items, from reimbursement eligibility under our Purchase Protection Program.


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