Negative balance right after dispute ends in my favour
Appleonz
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Posted on
Feb-10-2020
08:24 PM
Hello. I'm new here and i dont have much knowledge about paypal. So few days ago. My client or buyer file a dispute against me and escalated it as a claim for 450$ and i have zero money in my account. . Then yesterday i get notification that dispute that filed against me ends in my favour. But here's a thing that i dont unserstand. I got. Negative balance for 429.90$ in my paypal account. What's does that mean? Should i pay it even the dispute ends in my favour or is it some kind of error system? I did email the customer service yesterday. But still got bo response yet. I got anxious because that's a large amount of money for me. And i couldnt work and use paypal until my paypal balance is clear. Please help. I dont know what to do. Thank you.
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Managing Disputes
2 REPLIES 2
mobi2x
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Apr-30-2020
01:57 AM
this just happend to me a few days ago, did you ever find a way to fix it? @Appleonz
Appleonz
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Apr-30-2020
02:03 AM
yes, well turn out the negative balance was only temporary, once ALL of your disputes are clear, your balance will back to normal.
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