Instore curbside pickup chargeback protection

Electrichead
Contributor
Contributor
Hello all, As a seller, would I be protected from chargeback if I offered instore / Curbside pick up on items bought through my website with paypal?
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1 REPLY 1

TallulahKazoo
Contributor
Contributor

Hi There.  I just went round and round with PayPal last month about this exact issue.  There is absolutely no seller protection for curbside shopping with PayPal.  They claim that unless there is a shipping invoice to verify that that product was "shipped" there will be no seller protection.  I had asked if they thought of a workaround like for instance a receipt and signature - they said no.  It is very unfortunate that they can't find a solution when so many retail establishments are struggling in this pandemic. 

Best of luck to you. 

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