HOW LONG IT WILL TAKE FOR THE CUSTOMER SERVICE TO SOLVE THE CASE?
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Someone pay me for selling something on him. Then I received the money. A couple of minutes ago, he reported the money that he sent to me. He said someone sent the money to me with his authorization. But it is actually him, who sent the money. 5days ago, PayPal has no response about the case. Is it possible that I won the case? He's trying to scam me.
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An unauthorised transaction means that an account holders Paypal account was hacked and used without their consent by your ?buyer.
If Paypal check IP addresses etc and find in favour of the account holder then of course they are reimbursed....if they see it was from his IP or device then they would not.
However you would not lose out either as long as you met ALL the requirements of seller protection, so your best bet is to go and read up on it to make sure you were covered.
Advice is voluntary.
Kudos / Solution appreciated.
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