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Funds on hold

New Community Member
Posted on
Hello ! I sold an item on eBay to a buyer and she wants to return the item . However my funds were on hold before she started the claim on eBay . Now she is attempting to return the item however how can I refund her if I don’t have the funds available . PayPal is stating the funds will be released on November 5th however I’m not sure that will happen because she started a return . I can’t call PayPal or eBay on the phone . Help !

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